How COVID-19 Changed the Way We Do Business
Learning to Run Our Business Smarter
If we think back to this time last year, the United States was on the cusp of the COVID-19 pandemic erupting and completely changing our daily lives. In February 2020 there were a lot of unknowns and speculation about what the next weeks or months would hold. For many, we believed this would be a short-lived issue and that most of our normalcy would return by summer.
Many thought operations would only change for a small period, and that our day-to-day business operations would be relatively unaffected. While every business had to adapt and make changes, most of us didn’t foresee those “temporary” changes becoming the new normal.
For UCL SWIFT, we have spent the last year critically evaluating how we do business in the age of COVID-19. From adjusted supply chains and material shortages to how we provide customer service, we were able to pivot and adjust in a way that was safe and logical for our present world.
An element of our operations that both our team and our customers enjoy, is the hands-on, live, in-person demonstrations of our products. These demonstrations are crucial to helping our customers understand the best use and functionality of each product.
Since these types of activities are no longer possible, we, like many, have moved to a virtual experience. We have written blogs, created YouTube videos, and even built an outdoor demo trailer, all to get our product information to our clients in real-time.
Another facet of our industry that is now virtual is trade shows. While we loved participating in large trade shows across the country and connecting with countless people in person, we know that will not be a reality again for a while. However, we are pleased to still be able to connect with customers and partners through virtual events.
These smaller online conferences and webinars open the door for more one-on-one attention and still allow us to showcase our product engagingly. We are excited to still participate in BICSI this year and launch our new product, the OM5 LC Splice-on Connector. Be sure to stop by our virtual booth if you are attending.
We know we can’t predict the future and we don’t know what this year will hold. Whether we continue in a completely virtual world, we go back to more in-person interactions, or somewhere in between, UCL Swift America is dedicated to rising above the challenges placed before us and do everything we can to continue to serve our customers with excellence.
Privacy Statement
Your Privacy Matters
Thank you for considering reaching out to us at UCL.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you contact us for sales-related inquiries.
Please take a moment to read this notice carefully.
Information We Collect
When you submit a sales-related inquiry through our contact page, we may collect the following personal information:
Your Name: We need your name to address you appropriately.
Company Name: If applicable, your company name helps us understand your business needs.
Email Address: We collect your email address to respond to your inquiry and for communication purposes.
How We Use Your Information
We use the information you provide for the following purposes:
Responding to Inquiries: We use your name and email address to respond to your sales-related inquiries and provide information about our products or services.
Improving Our Services: We may use aggregated and anonymized data for internal analysis to improve our products and services.
Data Security
We take the security of your personal information seriously and have implemented reasonable safeguards to protect it from unauthorized access, disclosure, alteration, and destruction.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in cases where it is necessary to fulfill your request or as required by applicable laws.
Your Consent
By submitting your information through our contact page, you consent to the collection and use of your personal information as described in this Privacy Notice.
Your Rights
You have the right to:
Access the personal information we hold about you. Correct inaccuracies in your personal information. Withdraw your consent at any time, if applicable. Request the deletion of your personal information, subject to legal requirements.
To exercise your rights or if you have any questions or concerns about your privacy, please contact us at [insert contact information, e.g., email address].
Changes to this Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or for legal compliance. Please review it periodically for any updates.
Contact Us
If you have questions or concerns about this Privacy Notice or our data handling practices, please contact us at: [Insert Contact Information]
Thank you for considering reaching out to us at UCL.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you contact us for sales-related inquiries.
Please take a moment to read this notice carefully.
